LEGAL
Data Protection & Privacy
We believe trust is earned through transparency
and accountability. This policy explains how OPSIS
collects, uses, and protects your information.
RT health partners Limited (trading as "The Opsis Group")
Data protection is a high priority for the management of The Opsis Group. The use of the Internet pages of The Opsis Group is possible without any indication of personal data; however, if a data subject wants to use special services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to The Opsis Group. By means of this data protection declaration, our company would like to inform the general public of the nature, scope, and purpose of the personal data we may collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.
As the controller, The Opsis Group has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.
POLICY OVERVIEW
The data protection declaration of The Opsis Group is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. In this data protection declaration, we use, inter alia, the following terms:
A) Personal Data: Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
B) Data Subject: Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.
C) Processing: Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
D) Restriction of Processing: Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.
E) Profiling: Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
F) Pseudonymisation: Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
G) Controller: Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
H) Processor: Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
I) Recipient: Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
J) Third Party: Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
K) Consent: Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
RT health partners Limited (trading as The Opsis Group)
Unit 2 Aubrey House, 165h High Road,
Loughton, Essex, England, IG10 4LF
Email: info@opsishealth.co.uk
Website: www.theopsisgroup.com
The Internet pages of The Opsis Group use cookies. Cookies are text files that are stored in a computer system via an Internet browser.
Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognised and identified using the unique cookie ID.
Through the use of cookies, The Opsis Group can provide the users of this website with more user-friendly services that would not be possible without the cookie setting. By means of a cookie, the information and offers on our website can be optimised with the user in mind. Cookies allow us to recognise our website users. The purpose of this recognition is to make it easier for users to utilise our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.
The The Opsis Group website collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be:
1. The browser types and versions used
2. The operating system used by the accessing system
3. The website from which an accessing system reaches our website (so-called referrers)
4. The sub-websites visited
5. The date and time of access to the Internet site
6. An Internet protocol address (IP address)
7. The Internet service provider of the accessing system
8. Any other similar data and information that may be used in the event of attacks on our information technology systems.
When using these general data and information, The Opsis Group does not draw any conclusions about the data subject. Rather, this information is needed to:
1. Deliver the content of our website correctly
2. Optimise the content of our website as well as its advertisement
3. Ensure the long-term viability of our information technology systems and website technology
4. Provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack.
Therefore, The Opsis Group analyses anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
The data subject has the possibility to register on the website of the controller with the indication of personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes. The controller may request transfer to one or more processors (e.g. a courier or fulfillment service) that also uses personal data for an internal purpose which is attributable to the controller.
By registering on the website of the controller, the IP address—assigned by the Internet service provider (ISP) and used by the data subject—date, and time of the registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses. Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.
The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the performance technology platform. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.
The data controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the data controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations. The entirety of the controller’s employees are available to the data subject in this respect as contact persons
On the The Opsis Group website, users are given the opportunity to subscribe to our enterprise’s newsletter. The input mask used for this purpose determines what personal data are transmitted, as well as when the newsletter is ordered from the controller.
The Opsis Group informs its customers and business partners regularly by means of a newsletter about enterprise offers. The enterprise’s newsletter may only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter shipping. A confirmation e-mail will be sent to the e-mail address registered by a data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure. This confirmation e-mail is used to prove whether the owner of the e-mail address as the data subject is authorised to receive the newsletter.
During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the e-mail address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.
The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for shipping the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in a different way.
The Opsis Group's newsletter may contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, The Opsis Group may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by data subjects.
Such personal data collected in the tracking pixels contained in the newsletters are stored and analysed by the controller in order to optimise the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double-opt-in procedure. After a revocation, these personal data will be deleted by the controller. The Opsis Group automatically regards a withdrawal from the receipt of the newsletter as a revocation.
Our website contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general email address. If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.
The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.
If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.
Each data subject shall have the following rights granted by the European legislator regarding their personal data. To exercise any of these rights, the data subject may at any time contact any employee of The Opsis Group:
A) Right of Confirmation: To obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed.
B) Right of Access: To obtain from the controller free information about his or her personal data stored at any time and a copy of this information, including the purposes of processing, categories concerned, and third-country transfer safeguards.
C) Right to Rectification: To obtain from the controller without undue delay the rectification of inaccurate or incomplete personal data concerning him or her.
D) Right to Erasure (Right to be Forgotten): To obtain from the controller the erasure of personal data concerning him or her without undue delay, provided processing is no longer legally or contractually required.
E) Right of Restriction of Processing: To obtain from the controller restriction of processing where the accuracy of the data is contested, the processing is unlawful, or the data is needed for legal claims.
F) Right to Data Portability: To receive the personal data concerning him or her in a structured, commonly used and machine-readable format to transmit to another controller without hindrance.
G) Right to Object: To object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her based on legitimate interests (Art. 6(1)(f) GDPR) or direct marketing.
H) Automated Individual Decision-Making, including Profiling: To not be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects.
I) Right to Withdraw Data Protection Consent: To withdraw his or her consent to processing of his or her personal data at any time.
The data controller shall collect and process the personal data of applicants for the purpose of processing the application procedure. The processing may also be carried out electronically (e.g., via email or website forms).
If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure (e.g., a burden of proof in a procedure under the General Equal Treatment Act / AGG).
On this website, the controller has integrated components of the enterprise Facebook (Meta Platforms, Inc.). Facebook is a social network.
With each call-up to one of the individual pages of this Internet website which is operated by the controller and into which a Facebook component (Facebook plug-ins) was integrated, the web browser on the system of the data subject is automatically prompted to download a display of the corresponding Facebook component. During this technical procedure, Facebook is made aware of what specific sub-site of our website was visited by the data subject.
If the data subject is logged in at the same time on Facebook, Facebook detects with every call-up to our website by the data subject—and for the entire duration of their stay—which specific sub-site was visited. This occurs regardless of whether the data subject clicks on the Facebook component or not. If such a transmission of information to Facebook is not desirable for the data subject, they may prevent this by logging off from their Facebook account before a call-up to our website is made.
The data protection guideline published by Facebook, available at [https://facebook.com/about/privacy/](https://facebook.com/about/privacy/), provides information about the collection, processing and use of personal data by Facebook, including privacy configuration settings to eliminate data transmission.
As a performance technology brand committed to the absolute integrity, confidentiality, and security of data, The Opsis Group enforces strict technical boundaries regarding artificial intelligence processing.
No personal data, user metrics, performance telemetry, communication records, or metadata collected through our website, platforms, or services will be shared with, disclosed to, or processed by any external, third-party Artificial Intelligence (AI) providers, Large Language Model (LLM) operators, or external machine learning platforms.
All proprietary technology and processing operations are maintained within our secure, closed infrastructure. We explicitly prohibit the utilization of data subject information for external AI model training, fine-tuning, or third-party algorithmic refinement.
On this website, the controller has integrated the component of Google Analytics (with the anonymiser function). Google Analytics is a web analytics service used for the optimisation of our website and to carry out a cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.
For the web analytics through Google Analytics the controller uses the application “_gat. _anonymizeIp”. By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymised when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.
Google Analytics places a cookie on the system of the data subject to enable the analysis of website use. With each call-up to a page integrated with Google Analytics, data is automatically submitted to Google in the United States of America for online advertising and commission settlements. Google may pass these personal data collected through this technical procedure to third parties.
Worldpay
The data subject may prevent the setting of cookies through our website at any time by adjusting their web browser settings. In addition, the data subject can object to the collection and processing of data generated by Google Analytics by downloading and installing the browser add-on available under: [https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout).
To process payments for technical platforms, goods, or services ordered on our website, we utilize Worldpay as an independent third-party payment processor. Your financial information is transmitted directly to and processed by Worldpay in accordance with their global standards and strict data governance protocols.
You can access Worldpay’s comprehensive terms, data practices, and regulatory disclosures at any time via the official Worldpay Privacy Center at [https://privacy.worldpay.com/](https://privacy.worldpay.com/).
The personal data transmitted to Worldpay typically includes first name, last name, billing address, email address, IP address, phone number, and necessary transaction telemetry. The transmission of this data is strictly aimed at payment execution, identity verification, and financial fraud prevention.
Where applicable under legal framework or legitimate business interest, Worldpay may exchange your validated operational data with credit reference agencies to complete mandatory creditworthiness and compliance checks. Data subjects retain the right to revoke processing consent directly with Worldpay at any time, provided it does not disrupt ongoing, contractually legally binding merchant transactions or structural dispute processing.
Worldpay for Platforms
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Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific purpose.
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Art. 6(1) lit. b GDPR applies if processing is necessary for the performance of a contract to which the data subject is party (e.g., supplying performance technology services or goods) or for pre-contractual measures.
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Art. 6(1) lit. c GDPR applies when our company is subject to a legal obligation by which processing of personal data is required, such as for the fulfilment of corporate tax obligations.
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Art. 6(1) lit. d GDPR applies in rare cases where processing is necessary to protect the vital interests of the data subject or another natural person (e.g., medical emergencies on-site).
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Art. 6(1) lit. f GDPR applies to processing operations necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where overridden by the fundamental rights and freedoms of the data subject.
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Where the processing of personal data is based on Article 6(1) lit. f GDPR, our legitimate interest is to carry out and manage our business in favour of the growth of our company and the well-being of all our employees and shareholders.
The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfilment of the contract or the initiation of a new contract.
We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can result from contractual provisions (e.g. information on the contractual partner). To conclude a contract with The Opsis Group, the data subject is obliged to provide us with personal data. The non-provision of personal data would mean that the contract with the data subject could not be concluded.
Before personal data is provided by the data subject, the data subject may contact an employee to clarify whether the provision of data is required by law or contract, and the specific consequences of non-provision.
As a responsible performance technology platform, The Opsis Group does not use automated decision-making systems that produce legal or restrictive effects on our users, nor do we employ automated profiling for exclusionary administrative actions.